Well, you may be one of a growing number of businesses, both large and small, who believed all the hype about the latest in new technology. Many business owners want their website to have that cutting-edge look, and so will ask for things such as animation, music, flash, and other “bells and whistles” that would be detrimental to their site. These extras are probably driving potential customers away because they increase download time and are not search engine optimized.

In the rush to join everyone else on the Internet, businesses have ignored vital steps in the process of getting their business on-line. They assumed that because everyone else had gimmicks such as a splash/intro page, this was the right way to go. The result: businesses chose design companies who readily took their money and who designed exactly what the client wanted without clearly focusing on marketing goals. To be fair, oftentimes the graphic design company has no idea that a site designed with all the latest technology doesn’t necessary translate into a site that has the functionality that an on-line business needs. This is because the graphic design firms specialize in graphic design, not in marketing. Many graphic design sites are full of splash pages, scrolling text, animation, etc. They use these tools because it allows the graphic designers to display their creativity and their knowledge of these “bells and whistles.” Creativity is good but all the latest cutting-edge technology translates into a lack of functionality to effectively market any on-line business including their on-line presence.

When having your site designed, remember that first and foremost, you are building your site to increase prospects and sales. Don’t look for a graphic design firm that believes all you need to do is get in the search engines and place banners to be successful. Don’t hire a designer that is new to the Internet–meaning they have years of print design experience but have just decided to expand their horizons to the Internet. Don’t hire a graphic designer that doesn’t have a professional copywriter or marketing person on staff and don’t hire a graphic designer just because they are the cheapest. Remember, cheap can cost you money–you get what you pay for. Hire a marketing/design firm that understands the difference between form and function and can apply it in a marketing perspective. Remember, many of these latest bells and whistles are very expensive and your site may not need them to be effective.

Every single design element affects your web sites functionality and marketability–from the decision about how the navigation will work to choosing the right colors, fonts, graphics, content, HTML code, and more. These will not only influence potential customers but search engine indexing as well.

If and when you’re ready to begin your on-line presence, start with a business plan and strategy. It is essential if you really want your business to succeed. Don’t be afraid to research marketing trends and investigate a marketing/design firm that will fit your needs.

If you are currently on-line but your business is not progressing as you think it should, don’t be afraid to request a web site analysis. There are firms that will analyze and help pinpoint areas of your on-line presence that need improvement for a successful Internet presence.

Last, but not least, keep an open mind to what the firm offers as suggestions for making your Internet experience a profitable one. Remember, this is their livelihood, this is what they do and they have the experience to back it up.

Are you ready to be successful?

That’s right, if you don’t catch your visitors attention right away, statistics shows us that your visitors will come and go within 15 seconds or less.

That doesn’t leave you with a lot of time to grab someone’s attention!

Some of you may be asking yourself:

Well why does this happen????

See when you think about it, 15 seconds to the “browsing eye” is like an eternity. In other words, it takes about 15 seconds for the average person to browse your main page and determine whether they will explore your site further!

So with that being said;

How do we grab your visitors attention????

Every new client of mine is asked to perform the same tasks. I ask them to explore their competitor’s web sites and look for specific triggers that would make them want to click on or buy right away. More times than none, my clients will notice specific “Headlines” or “Graphics” that really peek their interest. In doing this, you’ll have 1st hand knowledge on what you expect your visitors will see and possibly expect themselves.

Step 2, I’ll ask my clients to do one more process just like the previous one. I’ll ask them to make a list of all the “eye candy” that really caught their attention and write me a little note as to why it caught their attention. In doing this, it will give your web designer a 1st hand knowledge on what to implement within your site!!!

With these great tasks, you’ve made your job and the job of your web designer a lot easier to target your audience.

Sites that sell “Web Site Templates” :

You may have seen some sites that sell your the right for a specific “Template Style”. There are 100′s of resources out there. I need to clarify something for you, these templates are targeted at web designers only!!! Reason being, the files that you receive will no doubt require some expensive and time consuming software just to open them.

Now being a designer, I’m not about to “knock” pre-made templates but there’s a couple of things you may want to consider:

1) Although the templates you may encounter are very impressive, you will be sharing your layout template with 100′s, maybe 1000′s of other sites. The reason why they are so cheat is because those “specific templates” are sold and re-sold as much as possible!

2) I’ve noticed that many template examples out there on the web are extremely “Graphic Driven”. This will result in “slow loading times”. I’m sure we’ve all come across a site that seemed to take FOREVER to load!! How long did you actually wait for the site to load????

The best way to get a template is to have someone professional design your web site layout for you! This will ensure that your template is uniquely designed for your business. It will be easier for you to make changes in the future.

Now, we’ve talked about “Slow loading pages”. I’ve found a good “norm” to stick with when it comes to size and speed: Web sites are compiled of 2 elements:

1) Graphics & Layouts

2) Programming & Pages

Both of them require memory from your computer when downloading them. If one or the other is too large then this may result in negative results for your visitors.

Here’s a good norm to stick with, either you or your web designer should stick with these specs:

1) Graphic Design Layout: Should be no more than: 30-50K in size

2) Programming Pages: Shouldn’t be more than: 10-30k in size

Giving your entire web page no more than 40k-80k in size. Anything drastically more will result in the loss of many visitors from slow downloading pages.

Animation: Last but not least, making “some” aspects of you page stand out by adding small size animations. PLEASE NOTE: DO NOT overkill your site with graphics and animation!!! I can’t stress this enough, your visitors will most likely get a head ache from it and won’t be coming back very soon.

Instead, try targeting specific promotions or services you wish to attract your visitors to right away! Many sites exchange “animated banners” with other sites to exchange traffic. I personally NEVER take part in adding ANY banners on my site. I honestly feel that banners only take away from the design, not add to it! A typical “Banner Dimensions” is 468px x 60px. There are many other sizes!

What I will usually take part in, if any, is smaller, more unique banners that are geared to complimenting an article or text with it. This is much more effective because study shows us that “Content (text)” accompanied by a “graphic image” is more likely to be read by our visitors than just text on its own.

STOP!!!!

Take a deep breath and read some practical tips for professional looking websites.

1. Select a color scheme and stick to it.

If your company has a logo or preferred colors on its stationery that’s a good start. For those of you starting from scratch, choose two or three complementary colors and stick with them – don’t change colors on every page.

The most common color schemes include:

- Red, yellow and white
- Blue and white
- Red, gray and white
- Blue, orange and white
- Yellow, Grey and white.

If you’re not sure what color scheme to choose, surf the internet and find a website that you like. You can then model your colour scheme on what already exists.

2. Use templates.

Can’t find a website you really like? Another option is to choose a template. There are many templates or pre-set designs. These come as part of your web design software (such as Dreamweaver) or you can check out some websites that specialize in designing templates.

Visit:

www.templatemonster.com
www.themeforest.com

3. Provide an easy to use navigation system.

This is one of the most important issues to consider when designing a website. You need to ensure your visitors can find what they are looking for easily. Most websites either display their navigation bar on the left or at the top. And since most people are used to this type of navigation, it’s best to stick with it.

It also helps to include your navigation bar at the bottom of each page to save your visitors from having to scroll back to the top.

4. Don’t go overboard on special effects

While  it is ok to have one or two special effects to jazz up your website, spinning graphics and logos often distract your visitor from the content, not to mention they can take too long to download. Your visitors may click away even before your spinning logo finishes loading.
5. Backgrounds

Ensure your visitors can read the text on the background, ie. no black writing on dark blue background or yellow on white. Also be careful that your links are visible before and after being visited. The default for links in most programs is blue (before being visited) and burgundy (after being visited), so if you have a dark background, ensure your links are light.

6. External Links

It is a good idea to open links to other websites in a new window. That way your visitors can easily return to your site when they are finished browsing the external link

7. Site Map & Search Feature

If you website is more than 15 pages, it is useful to have a site map or a “Search” feature to ensure your visitors can easily find what they’re looking for.

8. Content is King

While it is important that your website looks clean and professional, it is far more important that you concentrate your efforts on the content and promotion.

If you want a professional website, things to stay away from include:

1. Flash intros, revolving globes, beveled line separators, animated mail boxes
2. Loads of pop up or pop under boxes
3. Autoplay music. Allow your customer to play music only if they choose.
4. Hit counters of the free variety, which say “you are 27th visitor”
5. Date and time stamps, unless your website is updated daily or weekly
6. Busy backgrounds.

Don’t sweat the small stuff and get yourself focused on what to include on the website and the best way to promote it.

The most important rule in web design is that your web site should be easy to read. What does this mean? You should choose your text and background colors very carefully. You don’t want to use backgrounds that obscure your text or use colors that are hard to read. Dark-colored text on a light-colored background is easier to read than light-colored text on a dark-colored background.

You also don’t want to set your text size too small (hard to read) or too large (it will appear to shout at your visitors). All capitalized letters give the appearance of shouting at your visitors.

Keep the alignment of your main text to the left, not centered. Center-aligned text is best used in headlines. You want your visitors to be comfortable with what they are reading, and most text (in the West) is left aligned.

Read details on how to make your web site and web graphic images easy to read.

Your web site should be easy to navigate

All of your hyperlinks should be clear to your visitors. Graphic images, such as buttons or tabs, should be clearly labeled and easy to read. Your web graphic designer should select the colors, backgrounds, textures, and special effects on your web graphics very carefully. It is more important that your navigational buttons and tabs be easy to read and understand than to have “flashy” effects.

Link colors in your text should be familiar to your visitor (blue text usually indicates an unvisited link and purple or maroon text usually indicates a visited link), if possible. If you elect not to use the default colors, your text links should be emphasized in some other way (boldfaced, a larger font size, set between small vertical lines, or a combination of these). Text links should be unique — they should not look the same as any other text in your web pages. You do not want people clicking on your headings because they think the headings are links.

Your visitors should be able to find what they are looking for in your site within three clicks. If not, they are very likely to click off your site as quickly as they clicked on.

Your web site should be easy to find

How are your visitors finding you online? The myth, “If I build a web site, they will come,” is still a commonly held belief among companies and organizations new to the Internet. People will not come to your web site unless you promote your site both online and offline.

Web sites are promoted online via search engines, directories, award sites, banner advertising, electronic magazines (e-zines) and links from other web sites. If you are not familiar with any of these online terms, then it is best that you have your site promoted by an online marketing professional. (See our section, What to Look for in an Online Marketing Company, for some general guidelines.)

Web sites are promoted offline via the conventional advertising methods: print ads, radio, television, brochures, word-of-mouth, etc. Once you have created a web site, all of your company’s printed materials including business cards, letterhead, envelopes, invoices, etc. should have your URL printed on them.

Not only should your web site be easy to find, but your contact information should be easy to find. People like to know that there is a person at the other end of a web site who can help them in the event that:

1. they need answers to questions which are not readily available on your web site;
2. some element on your site is not working and end users need to be able to tell you about it, and
3. directory editors need you to modify parts of your site to be sure that your site is placed in the most relevant category.

By giving all relevant contact information (physical address, telephone numbers, fax numbers, and email address), you are also creating a sense of security for your end users. They can contact you in the way that makes them feel the most comfortable.

Your web page layout and design should be consistent throughout the site

Just as in any document formatted on a word processor or as in any brochure, newsletter, or newspaper formatted in a desktop publishing program, all graphic images and elements, typefaces, headings, and footers should remain consistent throughout your web site. Consistency and coherence in any document, whether it be a report or a set of web pages, project a professional image.

For example, if you use a drop shadow as a special effect in your bullet points, you should use drop shadows in all of your bullets. Link-colors should be consistent throughout your web pages. Typefaces and background colors, too, should remain the same throughout your site.

Color-coded web pages, in particular, need this consistency. Typefaces, alignment in the main text and the headings, background effects, and the special effects on graphics should remain the same. Only the colors should change.

Your web site should be quick to download

Studies have indicated that visitors will quickly lose interest in your web site if the majority of a page does not download within 15 seconds. (Artists’ pages should have a warning at the top of their pages.) Even web sites that are marketed to high-end users need to consider download times. Sometimes, getting to web site such as Microsoft or Sun Microsystems is so difficult and time consuming that visitors will often try to access the sites during non-working hours from their homes. If your business does not have good brand name recognition, it is best to keep your download time as short as possible.

A good application of this rule is adding animation to your site. Sure, animation looks “cool” and does initially catch your eye, but animation graphics tend to be large files. Test the download time of your pages first. If the download time of your page is relatively short and the addition of animation does not unreasonably increase the download time of your page, then and ONLY then should animation be a consideration.

Finally, before you consider the personal preferences of your web page design, you should consider all of the above rules FIRST and adapt your personal preferences accordingly. The attitude “I don’t like how it looks” should always be secondary to your web site’s function. Which is more important: creative expression/corporate image or running a successful business?

However, in the rush to have the “coolest” site design, web site owners forget whom they are designing their site for: their target audience. Your audience might find that Flash movie irritating after viewing it multiple times. Your audience might not be able to find your site in the search engines. “Bells and whistles” are attributes of a web site that need to be measured and tested to see if they increase or drive away sales.

Below are the various stages of evolution web sites typically undergo:

• Stage 1 – Style Over Substance
• Stage 2 – Designing for Online Visibility
• Stage 3 – Designing for Your Audience
• Stage 4 – Site Redesign
• Conclusion

Stage 1 – Style Over Substance

The first stage is to design a site that the CEO, venture capitalists, and ad agencies like to see. There are all types of “bells and whistles” in this design. An entire site might be a Flash site. Or there might be some beautiful JavaScript mouseover effects or drop-down menus in the design. It’s always a pretty design, but the message is clear — style over substance.

Stage 2 – Designing for Online Visibility

In Stage 2, the reality of an ineffective web design begins to hit, usually around 3-6 months after the initial launch. A site will typically get rejected by many of the major directories, not be indexed by the major search engines, or not get the traffic or sales that were projected based on the various types of marketing strategies used. Typically, that’s when companies decide that they will try to hire a professional online marketer to promote the site. Doorway page companies, in some way, shape or form, rear their ugly heads.

Unfortunately, many web site owners fall for a doorway page company’s pitch because the beautifully designed site couldn’t possibly be the problem with low site traffic. Yahoo might have rejected a site, or the site might have been listed in Yahoo and the company cannot understand why they have no description next to their company name. But in no way would many ad agencies or doorway page companies want to tell potential clients the truth — they simply did not design and write an effective web site — because it would mean losing thousands of dollars in business.

Stage 3 – Designing for Your Audience

By Stage 3, after spending an exorbitant amount of money on pretty web site designs and various marketing strategies, web site owners generally figure out that they did not design or write an effective Web site for their target audience.

Typically, web site owners will bring in a usability expert to analyze potential problems and present various solutions. Bringing in a search engine marketing expert to help with search-engine friendly design templates early in the design phase can save a company thousands of dollars in online marketing costs.

Stage 4 – Site Redesign

After careful usability and search engine visibility analyses, web site owners finally have an effective web site. A site that is written, coded and designed for user friendliness and search engine visibility generally gets the most traffic and resulting sales because it was written, programmed, and designed for end users.

Conclusion

Web sites should always be designed with your target audience in mind, not your own personal preferences. Colors have meaning. Professional designers understand the psychology of color and the use of white space to best project the image your audience wishes to see. (For example, try not to use the color red on a financial site.)

Understanding the products/services/information your target audience is searching for is paramount to designing and maintaining an effective web site. When you launch a site, you might have to make an educated guess as to what your target audience wants. After that, tools such as site statistics software and reporting from site searches tell you exactly what your visitors are looking for. Then content and marketing strategies can be adjusted accordingly.

Unless the advanced technology clearly benefits end users, do not use it on your site. If your venture capitalists or CEOs or lawyers like the site, ask if they are going to spend the thousands or millions of dollars to keep you in business. They’re not.

Your target audience who will ultimately determine the success or failure of your site.